Q
What products can you purchase from us?
We offer USB lighters, cigarette filters, rolling tobacco related items, and cigarette cases.
Q
How do we guarantee product quality?
We always provide a pre-production sample before starting mass production, and perform a final inspection before shipment.
Q
Why should you buy from us instead of other suppliers?
We aim to build long term business with our customers. We have our own professional QC team. For 40% of our products, we also conduct a 100% inspection directly on the production line. Additionally, we have developed a robust know-how system covering design, materials, molds, packaging, and quality control.
Q
What delivery terms and payment methods do we accept?
Accepted Delivery Terms: FOB, EXW, FCA, DDP, DAF.
Accepted Payment Currency: USD, EUR, JPY, CAD, AUD, HKD, GBP, CNY, CHF.
Accepted Payment Type: T/T, L/C, D/P, D/A, MoneyGram, Credit Card, PayPal, Western Union, Cash, Escrow.
Q
Which languages does our team speak?
Our team is fluent in English, Chinese, Spanish, Japanese, Portuguese, German, Arabic, French, Russian, Korean, Hindi, and Italian.
Q
Which global markets do we serve?
We serve customers across North America (20.00%), Eastern Europe (20.00%), Western Europe (10.00%), South America (5.00%), Southeast Asia (5.00%), Africa (5.00%), Oceania (5.00%), Eastern Asia (5.00%), Central America (5.00%), Northern Europe (5.00%), Southern Europe (5.00%), South Asia (5.00%), and our domestic market (5.00%).